CONSOLIDATED HALLMARK SEEKS STRONGER BROKER PARTNERSHIPS

Consolidated Hallmark Insurance Plc has called for stronger partnerships with insurance brokers as the company seeks to expand its business and improve service delivery.

The insurer said closer collaboration with brokers would help strengthen distribution, improve customer engagement, and create greater opportunities for growth within Nigeria’s insurance market.

Insurance brokers play an important role in connecting customers with insurers, advising policyholders, and helping businesses identify appropriate risk protection.

Industry stakeholders said stronger cooperation between insurers and brokers could improve confidence in the sector and encourage more individuals and businesses to take up insurance products.

They noted that low insurance penetration remains a major challenge in Nigeria, making effective distribution networks essential to reaching more customers.

Consolidated Hallmark said it would continue to work with brokers to develop products that respond to changing customer needs and provide better value to policyholders.

The company also stressed the importance of technology in improving communication, policy administration, claims processing, and other areas of the insurance value chain.

Analysts said stronger broker relationships could help insurers expand into underserved markets and increase awareness of insurance among individuals and businesses.

They urged insurers and brokers to maintain transparency, improve professionalism, and ensure that customers receive clear information about policy terms and benefits.

Stakeholders also called for greater investment in digital tools and skills development to improve efficiency across the insurance distribution chain.

Consolidated Hallmark reaffirmed its commitment to working with brokers and other industry stakeholders to strengthen the insurance market.

The company said stronger partnerships would support sustainable growth while helping to improve access to insurance products across Nigeria.