Uber Technologies has reaffirmed its willingness to engage with drivers following a strike by app-based transport operators that disrupted ride-hailing services in Lagos.

The protest, which began on Monday and continued through Wednesday, affected major platforms including Uber, Bolt, and inDrive. Drivers withdrew their services by logging off the apps in response to rising operational costs, low fares, and challenging working conditions.

Representatives of the drivers are calling for fare adjustments, lower commission rates, and stronger protections for operators. The ongoing strike has sharply reduced the availability of rides across Nigeria’s busiest city, leaving commuters with limited transport options.

In a statement, Uber emphasized the importance of maintaining open communication with drivers. “Drivers are at the heart of our business, and we remain committed to engaging constructively with them through regular roundtable discussions,” the company said.

Uber added that its platform is designed to serve both drivers and riders, stressing that balancing the interests of both groups is central to its operations. “Uber operates an incredibly large and dynamic marketplace, but it only works when it works for all users, riders and drivers. Aligning our joint interests is a fundamental principle in how we run our platform,” the company concluded.